Frequently Asked Questions

Commonly asked questions about our services. 

 
 
 

Do you design other things besides logos and websites?

Yes absolutely, I am more than happy to provide other design services for items such as flyers, brochures, social media posts/campaigns, magazines, signage, catalogues, posters etc.

HOW Do Clients Communicate With You?

I prefer meeting my clients face to face especially the initial meeting. I like meeting in a casual space such as a cafe so we can enjoy a coffee and have a chat about the project.

Once the project has commenced communication is done via email, this helps keep track of specific design requirements and any changes needed.

My phone is always available to have a phone chat or we can even have a meeting over Skype if that is easier for the client.

HOW Long Does It Take To Complete A Logo Design?

A logo design project will typically take approximately 3-4 weeks to complete, depending on how quickly clients respond to communications and if there are any amendments required.

Q: HOW Long Does It Take To Complete A Website DESIGN?

A website design project will typically take approximately 4-5 weeks to complete depending on the scope of the design and how quickly clients respond to communications and if there are any amendments required.

If the project is for an E-Commerce website, it can take longer due to adding the products, testing etc.

Q: HOW DOES The LOGO DESIGN PROCESS WORK?

After our initial consult, I will take away the requirements of your logo and start working on a few designs.

Once I have designed the 3 concepts, I will send them to you via email in PDF format.

Hopefully from the 3 concepts, you will like at least one of them. I will make the amendments you request and hopefully we are heading towards the final design.

Once complete, I provide you a PDF Version and High Quality images of the logo so you can then use for printing.

Q: HOW DOES The Website DESIGN PROCESS WORK?

After our initial consult, I will take away the requirements of your website, I will wait for you to provide me your logo and other images before starting to work on some website design concepts.

After the design concepts have been put together, I will provide you the links and passwords to access the sites so you can view them. We will have a second meeting to discuss what you like and don’t like about the designs which I will take away and make the amendments.

Once the amendments have been made and we are both happy with the design, I will get you to provide me the images and written content for each of the sections of the site which I will then add into the site.

After you have approved the website, I will work on making your website live and linking your domain.

How Does Payment Work With Squarespace?

Squarespace websites integrate with Stripe and PayPal to handle the transactions between your client and your website.